Shipping Policy

At Jeeva Fashions, we want your jewellery and accessories to reach you safely and on time. Please read our shipping policy below for full details.

1. Shipping Destinations

We currently ship within India only. We do not offer international shipping at this time.

2. Shipping Charges

  • Free shipping on all orders above ₹699.
  • A flat shipping fee of ₹60 applies to orders below ₹699.
  • Shipping charges (if applicable) are calculated and displayed at checkout before you complete your purchase.

3. Order Processing Time

  • All orders are processed and dispatched within 2–3 business days of order confirmation.
  • Orders placed on weekends or public holidays will begin processing on the next business day.
  • During sale periods or high-demand occasions (festive season, etc.), processing may take slightly longer. We'll notify you of any significant delay.

4. Delivery Time

  • Once dispatched, orders typically arrive within 5–7 business days, depending on your location.
  • Customers in metro cities may receive orders sooner; remote or rural areas may take a little longer.
  • Total estimated time from order to delivery: approximately 7–10 business days.

5. Cash on Delivery (COD)

  • We offer Cash on Delivery on eligible orders, free of any handling charges.
  • COD availability is confirmed at checkout based on your delivery pincode.

6. Order Tracking

  • Once your order is dispatched, you will receive a tracking link via SMS/email/WhatsApp to monitor your shipment status.
  • For any tracking issues, please contact our support team with your order ID.

7. Delays & Exceptions

  • While we strive to meet the timelines above, delivery may occasionally be delayed due to courier logistics, weather conditions, regional disruptions, or other circumstances beyond our control.
  • We appreciate your patience and will keep you updated in case of any unexpected delay.

8. Damaged or Lost Shipments

  • Please record an unboxing video while opening your package — this is required as proof in case the item arrives damaged or defective.
  • If your order arrives damaged, defective, or is lost in transit, please contact our support team within 3 days of delivery with your order ID and supporting photos/videos. Refer to our Return & Replacement Policy for next steps.

9. Contact Us

For any shipping-related questions, reach out to our support team at fashionsjeeva@gmail.com, and we'll be happy to help.