Return & Refund Policy
At Jeeva Fashions, we strive to provide high-quality products to our customers. Please read our return policy carefully before making a purchase.
1. Eligibility for Returns
Returns are only accepted for defective or damaged products.
The request for return must be raised within 3 days of delivery.
Products must be unused, in original condition, and with all original packaging intact.
2. Non-Returnable Items
Products that are not defective or damaged.
Items returned after 3 days of delivery.
Used, worn, or tampered products.
3. Return Process
To initiate a return:
Contact our support team within 3 days of receiving the product.
Share your order ID and clear photos/videos of the defective item.
Once approved, we will guide you through the return process.
4. Refund / Replacement
After the returned product is received and inspected, we will:
Offer a replacement, or
Issue a refund (based on availability).
Refunds will be processed within 5–7 business days after approval.
5. Shipping Charges
If the return is due to a defective product, return shipping charges will be paid by the customer.
No shipping charges will be refunded for non-defective items (as returns are not accepted).
6. Important Notes
Customers must record an unboxing video as proof in case of damage/defect claims.
We reserve the right to reject returns that do not meet the above conditions.