Privacy Policy
This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you access or use our storefront, mobile site, mobile application, purchase products, or use any services made available through the storefront.
This Privacy Policy does not apply to any information provided to or collected by third-party websites, applications, payment gateways, delivery partners, or external service providers. We recommend that you review their privacy policies directly.
User Acceptance
By accessing or using our storefront, you agree to the collection, use, storage, disclosure, and processing of your personal information, including sensitive personal data or information, in accordance with this Privacy Policy and applicable laws, including the Information Technology Act, 2000 and the rules framed thereunder.
Any information provided by you or collected by us may be processed by Amazon SmartCommerce Solutions Pvt. Ltd., having its registered office at H-9, Block B-1, Mohan Cooperative Industrial Area, Mathura Road, New Delhi - 110044, as a data processor on our behalf.
If you do not agree with this Privacy Policy, please do not provide your personal information or use our storefront or services.
You may withdraw your consent for the processing of your personal information at any time. However, withdrawing consent may limit your access to our storefront, products, or services.
If you provide us with personal information relating to any other person, you confirm that you have the authority to do so and permit us to use such information in accordance with this Privacy Policy.
Collection of Your Information
We may collect the following types of information:
1. Personal Information
We may collect personal information such as:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Order details
- Payment-related information
This information is collected to enable you to access our storefront, place orders, and use our services.
You are responsible for ensuring that the personal information provided by you is accurate, complete, and up to date.
2. Device and Usage Information
We may collect information related to the device used to access our storefront, including:
- IP address
- Browser type
- Operating system
- Device type
- Search activity
- Reviews, ratings, or comments submitted by you
- Pages visited on the storefront
- Site usage behavior
This information helps us improve our storefront, analyze performance, provide updates, and prevent irrelevant or unwanted communication.
3. Information from Other Sources
We may also collect information from other sources, including:
- Delivery partners
- Payment service providers
- Public records
- Publicly available sources
- Vendors and service providers
- Marketing lists or registries
- Social networks or related media
Use of Your Information
We may use your personal information for the following purposes:
- To provide access to our storefront and its features.
- To process, manage, and deliver your orders.
- To communicate with you regarding orders, products, services, or promotional offers.
- To improve the performance, functionality, and usability of our storefront.
- To recommend products, offers, or services that may interest you.
- To understand your preferences and improve your shopping experience.
- To conduct marketing and promotional activities.
- To comply with applicable laws, regulations, or legal requests.
- To prevent fraud, misuse, unauthorized access, or abuse.
- To enforce our terms, conditions, agreements, and legal rights.
- To improve the quality, design, and features of our storefront.
- To fulfil any purpose for which you provide the information.
- For any other purpose with your consent.
Sharing of Your Information
We may share your information in the following circumstances:
1. With Vendors and Service Providers
We may share your information with third-party service providers who assist us with:
- Payment processing
- Order delivery
- Customer communication
- Email, SMS, or call notifications
- Push notifications
- Marketing campaigns
- Surveys and feedback collection
- Storefront support and analytics
2. With Group Companies
We may share your information with our holding companies, subsidiaries, affiliates, or related entities that operate under common ownership or control.
3. Business Transfer
In case of merger, restructuring, reorganization, sale, transfer, liquidation, or similar business transaction, your information may be transferred as part of the business assets.
4. Legal Compliance
We may disclose your information to law enforcement agencies, courts, regulators, government authorities, or other organizations when required by law or legal process.
5. Enforcement of Terms
We may share your information to enforce our Terms of Use, agreements, policies, or to protect our rights, property, and safety.
6. With Your Consent
We may share your information for any other purpose disclosed to you at the time of collection or with your consent.
Third-Party Policies
Our storefront may contain links to third-party websites, applications, payment gateways, or service providers. These third parties may have their own privacy policies and security practices.
Once you leave our storefront or provide information to a third party, this Privacy Policy will no longer apply. We are not responsible for the privacy practices, security standards, or content of third-party platforms.
We encourage you to review the privacy policies of all third-party platforms before sharing your personal information.
Security Practices and Policies
We follow reasonable security practices and procedures as required under applicable laws, including the Information Technology Act, 2000 and relevant rules.
We maintain appropriate managerial, technical, operational, and physical security measures to protect your personal information.
We protect your information during transmission using secure servers, firewall protection, and Secure Sockets Layer certificates. SSL helps encrypt the information you provide and helps prevent unauthorized access.
We also follow security standards in line with IS/ISO/IEC 27001 – Information Technology Security Techniques – Information Security Management System Requirements.
However, no method of online transmission or electronic storage is completely secure. While we take reasonable measures to protect your information, we cannot guarantee absolute security.
Modifications to this Privacy Policy
We reserve the right to update, modify, add, or remove any part of this Privacy Policy at any time, at our sole discretion, without prior notice.
We encourage you to review this page periodically for the latest information regarding our privacy practices.
Your continued use of the storefront after any updates to this Privacy Policy will be considered your acceptance of the updated policy.
Contact Us
For any questions, requests, concerns, or complaints related to this Privacy Policy or the processing of your personal information, please contact us through the details provided in the “Reach Out to Us” or “Contact Us” section of our website.